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Job Opening: Bartender/Barback Hybrid

BARTENDER/BARBACK HYBRID

As the first point of contact for guests at Grimm, our front of house team members act as ambassadors for our brand. The success of the taproom (& all DTC sales) hinges on the efficient performance, exacting conscientiousness, and graceful adaptability of our entire FOH team.

Candidates for the position of bartender/barback should display an innate sense of hustle, the ability to anticipate needs, a proactive attitude, and a perceptive awareness of people and the environment.

Please note that this is a general outline of duties, responsibilities & expectations. 

Essential Duties for Bartending:

  • Service  (draft & package sales):
    • Understanding house protocols in order to effectively and thoughtfully give service to our customers
    • Direct service flow based on what the customer is looking for (a seat outside? Packaged beer? A draft beer to walk with?)
    • Ability to speak intelligently about all current available beers (both package & draft).
    • Ability to multi-task and, depending on your position for the day, move seamlessly between roles 
    • Understanding how to give warm yet incredibly efficient service and gracefully exiting conversations to allow for a steady flow of service.
    • Field questions about brewery updates
  • Be a knowledgeable and thoughtful member of the bar team by:
    • Understanding the history of the company, and relaying accurate and relevant information about our beers to the guest if they inquire;
    • Understanding each product on the taproom menu
    • Constantly tasting products as they appear on our menu, and maintaining an up-to-date sensory knowledge of them;
    • Professional personal appearance: keeping good hygiene and grooming; and wearing clean, smart work clothes.
  • Delivery services (GrubHub & DoorDash):
    • Fulfill orders in a timely manner for safe travel
    • Communicate with delivery drivers and customers
    • Understand the ins & outs of each app and learn how to troubleshoot the many technological challenges!
  • Retail:
    • Staying up to date on all merchandise 
    • Using slower moments of service to organize/prep merchandise (wrapping/stocking glassware & tidying/stocking clothing bins)
  •  General:
    • Opening & closing duties (listed in relevant SOPs)
    • Maintaining efficiency during service:
      • Changing kegs
      • Restocking beer
      • Maintaining a clean taproom/outdoor seating area/bathrooms
    • Clearly communicate all mid-shift menu changes (86d items)

Essential Duties for Barbacking:

  • Support bartenders in their duties by:
    • Collecting empty glasses from the bar top and tables and cleaning all bar surfaces and equipment
    • Constantly filling, running, and emptying our high temp dishwashers;
    • Organizing glassware on shelves, making sure each glass used for service is clean and smudge-free;
    • Ensuring that bartenders have clean towels;
    • Deploying candles to tables at sunset;
  • Maintain the efficiency of the taproom by:
    • Effectively changing and tapping keg while keeping the cold box organized
    • Troubleshooting draft issues as they arise;
    • Restocking fridges
    • Maintaining a clean taproom and regularly checking bathrooms for cleanliness and stock levels
    • Immediately attending to broken glassware on the taproom floor;
    • Emptying backbar trash receptacles throughout service as needed;
  • Prepare the taproom before and after service by:
    • Assisting bartenders in opening and closing duties;
    • Setting up and breaking down tables, chairs, stools before and after service, leaving no undue extraneous work (and leaving no messes) for the next shift’s crew
    • Collecting and organizing all glass, paper, plastic, and metal recycling at the end of the night;
    • Organizing trash bags and recycling on the curb at the end of the night;

Requirements:

  • 2+ years experience working in fast paced NY bars and/or restaurants
  • Strong base of beer knowledge and a hunger for continuing education
  • A strong work ethic and sense of urgency; the ability to multitask, prioritize competing tasks, and work independently, while excelling in a collaborative team environment
  • Ability to work with management–to listen, learn, and effectively communicate your questions and concerns
  • Must be punctual, self-motivated, and employ effective time management skills (in relation to shifts, staff meetings, special events)
  • Professional personal appearance: keeping good hygiene and grooming; and wearing clean, smart work clothes.
  • Ability to problem-solve and work through challenges while remaining calm, flexible and upbeat
  • Excellent communication skills (both verbal and nonverbal) 
  • Ability to handle tense situations with coworkers and customers calmly and rationally
  • Ability to say “NO” to customers; ability to communicate to customers when they are in violation of house rules
  • Fun, friendly, attitude with Grimm staff, management, and guests
  • Honest and professional demeanor
  • Curiosity and a desire to learn, never fearing to ask questions
  • Ability to continuously stand, walk, lift and handle 160 lb. half bbl kegs; frequently bend, reach, and push; and work in confined spaces and close quarters with others
  • Must be comfortable in a fast-paced, variable temperature brewery environment and to work within our 38ºF cold box.
  • Flexibility in both schedule and duties; willingness to work weekends and evenings

Compensation:

  • $15/hr plus tips

Grimm Artisanal Ales is an Equal Opportunity Employer and considers applicants without regard to race, color, religion, gender, national origin, age, disability, sexual orientation, gender identity, genetic information, pregnancy, military status or any other category protected by law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Grimm Artisanal Ales expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Grimm’s employees to perform their job duties may result in discipline up to and including discharge.