Job Opening: Host
If interested send your cover letter and resume to [email protected].
GRIMM TAVERN HOST
As a Host at Grimm Tavern, you are the first and last impression of our hospitality. You set the tone for every guest’s visit — managing the flow of the dining room through Resy, welcoming guests warmly, and keeping the front of house organized and moving smoothly, even during high-volume service.
Reports To: General Manager / Assistant Manager
Overall duties include (but are not limited to):
- Greet every guest promptly and warmly upon arrival and departure, setting the tone for their visit.
- Manage all reservations, walk-ins, and waitlist entries using Resy, including confirming party size, seating preferences, and special occasion notes.
- Check guests in and seat parties in Resy in real time to keep table statuses and wait times accurate.
- Monitor the floor plan and communicate with servers and management to balance sections and rotate seating.
- Answer and respond to Resy messages and notifications professionally, booking or adjusting reservations as needed.
- Provide accurate wait time estimates to guests and proactively update them if wait times change.
- Bus and reset tables promptly after guests depart, including clearing dishware, wiping down surfaces, and resetting place settings so tables are turn-ready.
- Maintain the host stand, menus, and entryway area so they are clean, organized, and stocked.
- Track large party, private event, and VIP reservations in Resy, flagging them to managers and kitchen staff in advance.
- Handle guest concerns at the door calmly and professionally, looping in a manager when needed.
- Support opening and closing duties, including reconciling the day’s Resy reservations against actual covers and reporting no-shows.
Qualities of the host
- Confident, proactive and resourceful
- Communicates messages clearly and effectively
- Conscientious, detail-oriented, organized
- Must support and promote a culture of inclusiveness, respect, and a positive employee experience.
- Constantly refining steps of service and guest experience
Requirements:
- Prior experience as a host, server, or in another guest-facing hospitality role.
- Experience with Resy is required.
- Strong verbal communication and multitasking skills, especially during high-volume periods.
- Comfortable using a Toast POS system and troubleshooting basic technical issues.
- Ability to continuously stand and walk for extended periods, and occasionally lift up to 25 lbs.
Schedule & Compensation:
- Flexibility and ability to work days, nights, weekends and holidays
- $19.00/hour plus tips
Grimm Artisanal Ales is an Equal Opportunity Employer and considers applicants without regard to race, color, religion, gender, national origin, age, disability, sexual orientation, gender identity, genetic information, pregnancy, military status or any other category protected by law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Grimm Artisanal Ales expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Grimm’s employees to perform their job duties may result in discipline up to and including discharge.